Dec 31, 2008 
Some agents believe that your first impression starts with the listing interview…we beg to differ! First impressions start with your phone system! Thats right, your phone number AND your answering service. Whether you are are single agent or manage a team, you SHOULD have your own 800 number AND a professional phone system that will manage your calls through out the day.
Second to getting their property sold, a client is most concerned about communication before, during and after you take their listing. When they call your phone number you need to make them feel secure with your professionalism and we ‘ve discovered a great tool to accomplish this…and its very inexpensive! What we are referring to is Ring Central. Not only do they give you an opportunity to search for your own vanity number (ie. 800-Top-Agnt), they also provide an easily customizable phone tree that you can use to route calls. They also offer music on hold (or even a recorded message to promote your services) while the system is trying different numbers to find you. Also, if you are a techy agent and you have an iPhone thre is also an application that will allow you to call out with your new number from your cell phone and your clients will see the 800 number on their caller id…how is that for professional?
As of this post, RingCentral has announced a 30 Free Trial and even if you already have an existing phone system in place, we encourage you to try them out. You may even find that it could save you money over your existing system.
We would like to hear from you now…after you try the service (click here) please leave some feedback so others can benefit from your findings!
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